tag:optty2.statuspage.io,2005:/historyOptty Status - Incident History2022-11-16T10:24:33ZOpttytag:optty2.statuspage.io,2005:Incident/131949292022-11-14T10:00:00Z2022-11-16T09:44:13ZSome Optty Retailers may experience intermittent issues with LayBuy<p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Resolved</strong> - We are seeing intermittend issues with Orders and Refunds when using LayBuy in Australia and New Zealand. <br />Our Support teams have found the cause and deployed a fix to production.<br />Issue now confirmed as resolved.</p>tag:optty2.statuspage.io,2005:Incident/127072102022-11-09T10:48:46Z2022-11-09T10:48:46ZSome Optty Retailers may experience intermittent issues with Alipay<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>10:48</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>16:30</var> UTC</small><br><strong>Identified</strong> - In some cases, users may not be successfully redirected to the Alipay login screen.</p>tag:optty2.statuspage.io,2005:Incident/127072542022-08-03T04:00:00Z2022-11-03T15:54:08ZIssues with adding BNPL credentials via the Optty Retail Control Center<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>Resolved</strong> - It is not currently possible to add or update credentials for certian BNPLs via the Optty Retail Control Center. Please contact Optty via the Report Issue button above where an update is required.</p>tag:optty2.statuspage.io,2005:Incident/127072692022-06-17T11:00:00Z2022-11-03T15:55:11ZIssues with Issuing Refunds for GRAB Orders via the Optty API<p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>Resolved</strong> - It is not currently possible to issue refunds for GRAB orders via the Optty API. <br />Please contact Optty via the Report Issue button above where a GRAB customer refund is required.</p>