All Systems Operational

About This Site

Welcome to Optty's Operational Status Page.

Venture into a world of limitless payment possibilities and complimentary services, unified through a single, seamless integration.

Merchants or Partners needing Technical Support can use our 24/7 online support portal https://optty.atlassian.net/servicedesk/customer/portals.

For all other Technical support reach out to support@optty.com.

Optty Merchants Payments API Operational
Optty Widgets Operational
Hosted Payment Page Operational
Dashboard and Reporting Operational
Optty Universal Payments Platform Operational
Sandbox Operational
Webhook Notifications Operational
Order Reconciliation Service Operational
Ancillary Services Operational
Sensitive Data Logs Operational
Compliance and Marketing Content Operational
Settlement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Postmortem - Read details
Oct 6, 14:31 UTC
Completed - The scheduled maintenance has been completed.
Oct 6, 14:25 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 14:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 13:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 6, 12:17 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 6, 12:13 UTC
Scheduled - We will perform scheduled maintenance on the Optty API, Checkout Widget, UPP Portal, Settlement Service, Notification Service and Optty Admin on 6 October 2026, from 01:30 to 03:30 UTC (2 hours).

During this window, we do not expect any customer-facing impact or downtime. All services, including payments and checkout, will remain available.

We will post the next update when maintenance begins, or by 01:30 UTC if the plan changes.

Oct 6, 12:13 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Postmortem - Read details
Oct 6, 14:28 UTC
Completed - The scheduled maintenance has been completed.
Oct 1, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 12:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 1, 12:17 UTC
Scheduled - We will perform scheduled maintenance on Optty Admin from 1 October 2026, 12:30 to 1 October 2026, 14:30 UTC. This production release includes invoicing accuracy fixes. Key changes include a more robust FX rate source for invoicing and a fix to the Xero OAuth flow for large invoice runs.

Scope / Services Included
• Optty Admin Frontend
• Optty Admin Backend

No downtime is expected during this window, and payment processing, checkout and all other services will remain available. We will provide the next update when maintenance begins, or by 14:30 UTC if the plan changes

Oct 1, 12:17 UTC

Sep 30, 2026

No incidents reported.