All Systems Operational

About This Site

Welcome to Optty's Operational Status Page.

Venture into a world of limitless payment possibilities and complimentary services, unified through a single, seamless integration.

Merchants or Partners needing Technical Support can use our 24/7 online support portal https://optty.atlassian.net/servicedesk/customer/portals.

For all other Technical support reach out to support@optty.com.

Uptime over the past 90 days. View historical uptime.
Optty Merchants Payments API Operational
Optty Widgets Operational
Hosted Payment Page Operational
Dashboard and Reporting Operational
Optty Universal Payments Platform Operational
Sandbox Operational
Webhook Notifications Operational
Order Reconciliation Service Operational
Ancillary Services Operational
Sensitive Data Logs Operational
Compliance and Marketing Content Operational
Settlement Operational
Checkout-service Operational
Notification-service Operational
Optty-admin-backend Operational
Optty Admin Frontend Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

Scheduled Maintenance - Production Deployment 12 NOV. 2026
Postmortem - Read details
Nov 12, 13:11 UTC
Completed - The scheduled maintenance has been completed.
Nov 12, 13:06 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 12, 13:06 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 13:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 12:25 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 12:23 UTC
Scheduled - Please be advised that scheduled maintenance will be carried out in the Optty Production environment as part of our planned Production deployment affecting Optty Merchants Payments API, Settlement, Optty Universal Payments Platform (UPP), and Notification-service.

What to Expect:
✅ No downtime is expected.
✅ All Optty services are expected to remain fully operational throughout the maintenance window.
✅ The deployment includes platform enhancements, bug fixes, performance optimisations and stability improvements.

Date: 2026-11-12
Scheduled time: 12:20
Duration: 2 hours 0 minutes
Maintenance window: 12:20 UTC – 14:20 UTC

Our team will closely monitor the deployment throughout the maintenance window to ensure a smooth and seamless rollout and to promptly address any unexpected issues.

Should you experience any issues during or after the maintenance window, please contact our Support Team at support@optty.com.

Thank you for your continued support and cooperation.
Nov 12, 12:21 UTC

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Scheduled Maintenance - Production Deployment 10 NOV 2026
Completed - The scheduled maintenance has been completed.
Nov 10, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 15:00 UTC
Scheduled - We will be conducting a planned Production deployment today, 10 November 2026, commencing at 15:00UTC with an expected maintenance window of up to 1 hours (15:00 UTC – 16:00UTC).

Services in scope:
• Optty Merchants Payments API
• Optty Universal Payments Platform (UPP Portal)
• Dashboard and Reporting (Admin Portal)
• Optty Widgets
• Order Reconciliation Service
• Settlement

Expected impact:
• No downtime is expected.
• All Optty services are expected to remain fully operational throughout the maintenance window.
• Other Optty services will remain unaffected.

Scope:
This deployment includes platform enhancements, bug fixes, performance optimisations, and stability improvements.

Our engineering team will actively monitor the deployment to ensure a smooth rollout. If you experience any issues or notice anything unexpected, please contact our Support Team at support@optty.com.

Next update: We will post an update once the deployment has commenced and again when it is complete.
Nov 10, 14:58 UTC

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Scheduled Maintenance - Production Deployment Nov 3 2026
Completed - The scheduled maintenance has been completed.
Nov 3, 14:36 UTC
Update - We are continuing to verify the maintenance items.
Nov 3, 14:36 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 3, 14:34 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 14:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 14:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 3, 13:59 UTC
Scheduled - We will be conducting a planned Production deployment today, 3 November 2026, commencing at 12:00 UTC with an expected maintenance window of up to 3 hours (12:00 UTC – 15:00 UTC).

Services in scope:
• Optty Merchants Payments API
• Optty-admin-backend
• Checkout-service
• Optty Widgets
• Notification-service

Expected impact:
• No downtime is expected.
• All Optty services are expected to remain fully operational throughout the maintenance window.
• Other Optty services will remain unaffected.

Scope:
This deployment includes platform enhancements, bug fixes, performance optimisations, and stability improvements.

Our engineering team will actively monitor the deployment to ensure a smooth rollout. If you experience any issues or notice anything unexpected, please contact our Support Team at support@optty.com.

Next update: We will post an update once the deployment has commenced and again when it is complete.
Nov 3, 13:58 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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