All Systems Operational

About This Site

Welcome to Optty's Operational Status Page.

Venture into a world of limitless payment possibilities and complimentary services, unified through a single, seamless integration.

Merchants or Partners needing Technical Support can use our 24/7 online support portal https://optty.atlassian.net/servicedesk/customer/portals.

For all other Technical support reach out to support@optty.com.

Uptime over the past 90 days. View historical uptime.
Optty Merchants Payments API Operational
90 days ago
99.3 % uptime
Today
Optty Widgets Operational
90 days ago
100.0 % uptime
Today
Dashboard and Reporting Operational
90 days ago
100.0 % uptime
Today
Optty Universal Payments Platform Operational
90 days ago
99.99 % uptime
Today
Sandbox Operational
90 days ago
99.92 % uptime
Today
Hosted Payment Page Operational
90 days ago
100.0 % uptime
Today
Webhook Notifications Operational
90 days ago
100.0 % uptime
Today
Order Reconciliation Service Operational
90 days ago
100.0 % uptime
Today
Ancillary Services Operational
90 days ago
100.0 % uptime
Today
Sensitive Data Logs Operational
90 days ago
100.0 % uptime
Today
Compliance and Marketing Content Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 15, 2026

No incidents reported today.

Jan 14, 2026
Maintenance Activity on Production
Completed - The scheduled maintenance has been completed.
Jan 14, 08:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 07:00 UTC
Scheduled - We would like to inform you that a scheduled maintenance window has been planned for the Optty's Production Environment and Merchant Portal.

While no service disruptions are expected and all systems will remain fully operational, we kindly ask that you review and, if necessary, adjust any workflows or systems that may rely on the platform in preparation for this activity.

We appreciate your understanding and cooperation.

Down Time Expected - NONE
Jan 13, 12:16 UTC
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
INFORMATIONAL UPDATE: Optty Freeze Dates Announced – All Systems Operational
Resolved - This incident has been resolved.
Jan 5, 10:36 UTC
Monitoring - As part of our commitment to ensuring seamless business continuity and system reliability during the peak season, we will be observing the following freeze periods for Optty.
During these times, no code changes, deployments, or configuration updates will be performed — except in cases of critical business requirements.

DATE - TIME ZONE

Thursday, November 27 - Monday, December 1 2025 - 00:00 – 23:59 CT
Saturday, December 6 2025 - 00:00 – 23:59 CT
Saturday, December 13 2025 - 00:00 – 23:59 CT
Wednesday, December 24 2025 – Thursday, January 1 2026 - 00:00 – 23:59 CT
Oct 30, 13:57 UTC
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage