INFORMATIONAL UPDATE: Optty Freeze Dates Announced – All Systems Operational

Incident Report for Optty

Resolved

This incident has been resolved.
Posted Jan 05, 2026 - 10:36 UTC

Monitoring

As part of our commitment to ensuring seamless business continuity and system reliability during the peak season, we will be observing the following freeze periods for Optty.
During these times, no code changes, deployments, or configuration updates will be performed — except in cases of critical business requirements.

DATE - TIME ZONE

Thursday, November 27 - Monday, December 1 2025 - 00:00 – 23:59 CT
Saturday, December 6 2025 - 00:00 – 23:59 CT
Saturday, December 13 2025 - 00:00 – 23:59 CT
Wednesday, December 24 2025 – Thursday, January 1 2026 - 00:00 – 23:59 CT
Posted Oct 30, 2025 - 13:57 UTC
This incident affected: Dashboard and Reporting, Optty Universal Payments Platform, Hosted Payment Page, Webhook Notifications, and Order Reconciliation Service.